Delivery 

 

The colours of your print may variety slightly to that you see on screen. The artwork is hand printed and each piece is unique.

 

 UK deliveries cost £10 and will be sent by my Hermes, if you want to order from outside the UK please contact me by email.
Do allow up to 2 weeks for delivery, although most prints will be sent within 48 hours of payment. Please get in touch if you require a parcel to arrive by a certain date.


Your print with sent to you with care, wrapped in layers of acid free tissue paper and place into a protective cardboard tube. Please note that shipment to non-UK countries may be subject to import duties and tax. Additional charges must be paid by the customer. EmJay has no control over these charges and bears no responsibility.

 Returns Policy

 

Returns can be made within 14 days of your initial payment. If you want to return a print, please contact me in writing by email or letter within 14 days of making your order. When making a return you must send the item using recorded delivery and with appropriate insurance as we will not be held responsible for items missing or damaged and ensure the same tube is used to return the item. Delivery charges are only refundable where goods are faulty and a refund is made.


You will be given the option of an exchange or we will refund your payment minus postage. We aim to reimburse you within 14 working days. If you wish to exchange your print an additional postage cost must be paid before we can resend. We don't cover postage on exchanges.

 

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